Category Archives: professional development

Dealing with Difficult People: The Know-It-All


Got a know-it-all in your life who knows everything except, perhaps, how to act like a real human being? Read on for tips on how to deal.

According to the author of this article, Susan Davis, the Know It All (KIAs) are part of the most difficult people in the world to deal with, along with :

*The bullies

*The stealth destroyers

*The “yes” people

**The complainers

*The martyrs

There are KIAs everywhere but it is particularly annoying when this type of person is your boss, employee or co-worker.

So what can you do when you are engaged in a dead-end conversation with a KIA or worse with a clique of KIAs?

No matter what you say, those people will never be interested in your ideas if they don’t think like you. They usually use criticism, condescending or sarcastic tone and even try to intimidate you.

KIA people lack basic emotional intelligence and are self-defensive trying to exclude anybody who are not admiring their intelligence or agree with their truth or faith.

As much as possible  stay calm and relaxed not trying to argue at all. You will always lose if you try to battle with their ego. In addition, it is not good for your heart and well-being as you may feel frustrated and angry.

In case having a conversation is unavoidable, then ask the KIA person questions about their field of expertise  they will be more than happy to teach you something.

See on Scoop.itGlobal Leaders

Related Article : The 5 Signs of a Bad Leader

 

Find the Coaching in Criticism


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Image from Forbes Magazine: The Best Gift Leaders Can Give: Honest Feedback

Read original article “Find the Coaching in Criticism” from by Sheila Heen and Douglas Stone HBR Magazine, March 2014

Anne Egros‘s insight:

Learnings from the article:

What makes receiving feedback so hard? The process strikes at the tension between two core human needs—the need to learn and grow, and the need to be accepted just the way you are. As a result, even a seemingly benign suggestion can leave you feeling angry, anxious, badly treated, or profoundly threatened. A hedge such as “Don’t take this personally” does nothing to soften the blow.

The skills needed to receive feedback well are distinct and learnable. They include being able to identify and manage the emotions triggered by the feedback and extract value from criticism even when it’s poorly delivered.

Six Steps to Becoming a Better Receiver

1. Know your tendencies

2. Disentangle the “what” from the “who”

3. Sort toward coaching

4. Unpack the feedback

5. Ask for just one thing

6. Engage in small experiments

After you’ve worked to solicit and understand feedback, it may still be hard to discern which bits of advice will help you and which ones won’t. We suggest designing small experiments to find out. Even though you may doubt that a suggestion will be useful, if the downside risk is small and the upside potential is large, it’s worth a try.

See on hbr.org

Related article:

The Best Gift Leaders Can Give: Honest Feedback

 

Beware the Very Real Effect of Negative Social Connections


See on Scoop.itEducation For The Future

There’s a growing body of evidence supporting the idea that your friends’ friends wield tremendous power over you without you even knowing it.

Social networks are the groups of real friends that we all share and interact with.

Anne Egros‘s insight:

“Birds of a feather really DO flock together”

In the article, the negative effect of social networks is shown with obese people who tend to connect with other fat people on many levels of connection.

Emotions are the tools people use to connect with social network friends usually faster than in the real world where people tend to be more inhibited to expose themselves in person.

The phone works two ways though and the positive effects of your online friends may outweigh the negative impacts.

For example you can join people who have common goals and interests such as losing weight, staying fit and healthy, aging, raising kids or living abroad etc. Social networks can sometimes help you get extra motivated and less isolated.

What do you think ?

See on networkedblogs.com

How Intercultural Competence Drives Success in Global Virtual Teams


Nos-amities-sur-Internet-sont-elles-vraies_imageChat458

See on Scoop.itGlobal Leaders

A study that shows intercultural competence as a factor in effectiveness of global virtual teams, and that building relationships, establishing structure, and having discipline are critical for success.

Anne Egros‘s insight:

To build a global team, first determine what needs to be done and then identify who are the best individuals for achieving the goals based on individual coaching and through intercultural training programs

See on gbr.pepperdine.edu

Online Education as an Agent of Transformation


See on Scoop.itGlobal Leaders

Online education is beginning to show itself as a disruptive innovation, introducing more convenient and affordable services that can transform sectors.

Anne Egros‘s insight:

Online (higher) education or E-learning, will change the way students will learn and it will help serve students who cannot afford traditional on campus teaching today. With globalization it is inevitable that traditional learning processes will be challenged and prestigious universities may lose their competitive advantages to the benefit of more collaborative and multicultural entities.

However the need for face to face meetings will still be there. The students may meet in person in local clusters to work on projects while using online materials instead than on campus classes.

The word MOOC has been introduced to designate MASSIVE OPEN ONLINE COURSES (FREE ONLINE COURSES) OFFERED BY THE BEST UNIVERSITIES AND ENTITIES. Already many universities offer online free courses  The top three MOOC-makers are Coursera, Udacity, and EdX

Another trend in education is crowd-sourcing, an open way to solve complex problems by using social media tools to get fresh ideas through group collaboration. For example, I use Memrise.coman online learning platform that users feed with their own ideas on how to memorize a specific topic.

See on www.nytimes.com

Related resources:

 

 

 

Increasing Stress, Decreasing Empathy: Need Emotional Intelligence


See on Scoop.itGlobal Leaders

Research shows stress is increasing: health problems & business costs. Empathy is decreasing to damage collaboration: The case for emotional intelligence

Anne Egros‘s insight:

Very true ! That is why coaching is an holistic process to understand yourself. Stress at home impacts performance at work and stress at work damages your health and personal relationships.

See on www.6seconds.org

How Do You Develop Global Leaders ?


Globe

In the article ‘Global Mindset Secrets of Superstar Expats” published  by Thunderbird School of Global Management, the authors argue that immersing executives in different cultures does not produce effective global leaders as they often fail to learn how to deal with the complexities of their work environment.

To lead is to be able to influence people who are not thinking and behaving like you. In my experience learning to lead across cultures is a mix of formal leadership development training aligned with corporate values and multiple international assignments in places with very different cultural values and dimensions (http://zestnzen.wordpress.com/tag/cultural-dimensions/ )

I challenge the concept of “‘global mindset” as it is often interpreted as an “ethnocentric” way of doing business aka “western”. You can have all the attributes listed in this article and fail to adapt your leadership style to one specific country. Applying participating leadership and asking employees to take initiatives doesn’t work well in Russia for example, while Americans appreciate leaders who grant autonomy and delegate authority to subordinates.

Successful leaders in developed economies are different from successful leaders in emerging economies.

In a Forbes’ article,  How Does Leadership Vary Across the Globe? results of a  study show that it is important to adapt leadership style to a specific culture and not try to apply  “Americanized” management principles. The skills set and competencies of leaders in different countries vary.

The Global Leadership and Organizational Behavior Effectiveness Research Project (GLOBE) is an international group of social scientists and management scholars who study cross-cultural leadership. According to GLOBE researchers, leader effectiveness is contextual, that is, it is embedded in the societal and organizational norms, values, and beliefs of the people being led. In other words, to be seen as effective, the time-tested adage continues to apply: “When in Rome do as the Romans do.”

To gauge leader effectiveness across cultures, GLOBE researchers empirically
established nine cultural dimensions (adapted from work of Hofstede) to capture the similarities
and/or differences in norms, values, beliefs –and practices—among societies. The cultural dimensions can be used in intercultural leadership training.

Related Articles: 

Yes, It’s Possible To “Network” Without Being A Jerk


See on Scoop.itGlobal Leaders

Your network, as they say, is your net worth. Connections, as we know, create value

Anne Egros‘s insight:

Great tips about networking in this article published in FastCompany

Working hard and smart won’t help you develop your career without connections.

It is in fact not that hard to build and maintain a valuable network of professional and personal connections. Just follow two fundamental rules:

  1. Be Genuine.
  2. Stay in touch.

Related articles : 

See on www.fastcompany.com

Finding Happiness as an Expat Wife


See on Scoop.itInternational Career

Are you struggling with life as an expat wife? InterNations shows you how to avert an identity crisis and how to find happiness as an expat wife.

Anne Egros‘s insight:

Maybe you took a break to raise your children or manage an expatriation or both, but now you feel it is time to find a job.

It is always better to know in advance what are the job market and regulation to get the right visa but if you got noticed of your new destination at the last-minute it is not always possible.

You can take this transition time as an opportunity to explore in-depth your skills and talent and find out what you really want to do.

Not all expat wives are happy with a “demotion” and want to have same or better career while living abroad and acquire intercultural competencies that international employees and global managers need nowadays.

Using a career and transition coach who lives in your place has numerous advantages especially for building your brand, helping you design resumes, supporting your networking efforts with local professionals and elaborating job search strategy that matches local job market.

See on www.internations.org

 

Lousy Leaders Coddle


See on Scoop.itGlobal Leaders

Coddling leaders are safe; compassionate leaders dangerous. Coddling, like all leadership behaviors, reflects attitudes about yourself and others. Coddling isn’t compassionate it’s needy, misguided..(read more on leadershipfreak.wordpress.com )

Anne Egros‘s insight:

It is true that knowledge and experience are often on the way of creativity and therefore prevent other people to experiment and grow. We learn from our failures more than from successes.

Compassion unlike coddling encourages people to try new things and to step out of their comfort zone with confidence even if it hurts or if they get some bruises on the way.

You don’t learn to bike by seeing others doing it, falling is part of the learning process and compassion is like the helmet and the protection gear to make sure you don’t get permanent damages.

What doesn’t kill you makes you stronger-Nietzsche

Related articles:

Why Leadership Training Doesn’t Work

Leadership Follies – Doing is Not Developing

 

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