Humility in leadership can be defined as the ability to understand yourself and bring the best from other people. You must first know your talents and limitations, then recognize that you have to rely on others and empower them to discover their own strengths and manage their weak points to focus on achieving a common goal.
Global leaders and managers working in multicultural teams must manage conflicts, poor communication and lack of teamwork as a result of misunderstandings and wrong assumptions from people driven by different internal core values and beliefs.
What we know, from the work of Professor Geert Hofstede on dimensions of national culture is that some countries have high power distance such as Russia that scores 93 on a scale of 1-100 and others have a low power distance dimension like United States that scores 40.
What it means, is that in Russia the power is distributed unequally and highly centralized with 80% of the financial potential concentrated in Moscow. It also means that in high distance countries people believe that power and authority are facts of life and inequality is institutionalized. Leaders are therefore expected to have a top-down approach to solve conflicts and take important decisions. Subordinates will simply comply with their leader.
For doing business In Russia, you must understand that hierarchy and status are important and that Russians respect age, rank and position as well as technological expertise. Russians see negotiations as win-lose and compromise as weakness.
On the other hand, in lower power distance countries such as the United States, there is a preference for consultation and collaborative leadership. Subordinates are encouraged to be independent and contribute to problem solving. In the United States. business communication is informal and based on a win-win negotiation style.
If you are coming from the U.S. or another low power distance country when you have to deal with high power distance countries like Russia, you need to take your time to understand who has the power of making decisions, otherwise nothing is going to happen especially when dealing with the administration and its very complex bureaucracy. For Americans, “time is money” but trying to force Russians to take quick decisions will only delay the processes and decrease trust.
So in a sense, humility in business negotiation is highly valued by Russians in general as humble business leaders have patience, try to understand first and at the same time are strong enough to deal with conflicts without showing any sign of arrogance or superiority.
Most of the studies on humility as a value in leadership have been conducted in the United States and therefore it is difficult to separate the empirical and anecdotal from the real science-based evidences.
Leadership is a question of character (integrity, confidence, curiosity), not temperament (biology and genetics), therefore it is possible for global leaders and expatriated managers to learn cultural differences and the benefits of humility, holding judgment and avoiding placing one culture above another.
The role of effective intercultural leaders is to shape the corporate and local cultures of their organization to be understood and embraced by individuals from different race, ethnicity, religion and gender with a minimum of misunderstandings.
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